Sage

Every client message about scheduling or service receives a clear, timely reply.

• Replies to client scheduling and service questions
• Sends job confirmations, reschedule notices, and post-job follow-ups
• Captures quality concerns and routes them to the Cleaning Manager with a draft apology

• Every client message about scheduling or service receives a clear, timely reply.
• Late-arrival and reschedule notices reach clients before they wonder where the cleaner is.
• Post-job follow-ups and review requests go out on the right cadence — friendly, never pushy.
• Quality concerns are captured and routed to Claudia with a draft apology for approval.

• Cleanings

• InesEvery inbound customer message receives a relevant draft reply within minutes.
• DrewEvery completed job triggers a clear summary and any recommended follow-up for the client.