Datadog

Datadog turns up where a company has enough of its own infrastructure to need watching — a booking platform, an owner portal, integrations holding several systems together.

Observability tools are excellent at collecting and reliably hostile to ask questions of. Getting an answer means knowing which dashboard, which metric and which time window, which is why most people only look after something has already broken.

Connecting Datadog turns some of that into a question. Whether a service is healthy, what triggered last night’s alert, whether a pattern is new — answerable in the same conversation as everything else, by whoever needs to know rather than only by whoever built the dashboards.

Be deliberate about which key you connect. Querying monitors is a low-risk read; the ability to mute alerts is a meaningful permission, and the two do not have to travel together.

Once Datadog is connected, ProhostAI works with your monitors and metrics in plain language.

Read

• Query monitors Check what is alerting and what is healthy. "Is anything alerting on the booking platform right now?"
• Read metrics Pull a metric over a period without building a dashboard for it.

Create & update

• Manage monitors Mute or update monitors where the connected account has permission.
• Escalate what matters Turn a genuine alert into work for the person who can act on it.

Datadog connects with an API key from your Datadog account.

1. Open ProhostAI and go to Settings → Connections.
2. Search for Datadog and select Connect.
3. Sign in to Datadog and approve the permissions.
4. Ask whether anything is currently alerting to confirm it works.

• Access follows the permissions of the key you supply — a read-scoped key is the safer default for querying.
• Datadog stays the system of record for monitoring and alerting.
• This is for whoever runs your infrastructure rather than your property operations team.