Confluence

Confluence is where companies with a formal documentation habit keep it: onboarding, procedures, decisions, the reasoning behind a policy nobody remembers agreeing to.

The problem is never that it was not written. It is that finding the right page assumes knowing which space it lives in and what somebody called it three years ago, so people ask a colleague instead and the wiki quietly stops earning its keep.

Connecting Confluence makes it answerable. Ask what the escalation policy is and the AI reads the page and tells you, which turns documentation from a thing you maintain into a thing that answers — and makes writing it down feel worth doing again.

The habit this rewards is archiving. An organisation that deletes or clearly marks superseded pages gets reliable answers; one that leaves five years of accumulated drafts in place gets confident answers drawn from whichever version happened to match the question.

Once Confluence is connected, ProhostAI reads and updates your spaces and pages in plain language.

Read

• Answer from a page Reply using what your documentation actually says. "What does our escalation policy cover?"
• Search spaces Find the right page without knowing which space it is in.

Create & update

• Create pages Draft new documentation into the right space.
• Update existing pages Amend a page rather than creating a second version of it.

Confluence connects through Atlassian OAuth, so ProhostAI never sees your password.

1. Open ProhostAI and go to Settings → Connections.
2. Search for Confluence and select Connect.
3. Sign in to Confluence and approve the permissions.
4. Ask a question your documentation answers to confirm it works.

• Access follows the connected Atlassian account’s space permissions.
• Superseded pages are the main source of wrong answers — archiving them properly is worth the time.
• Pages the AI creates have normal version history, so nothing it writes is irreversible.