Opal

Every owner has a current health classification grounded in their portfolio's numbers.

• Monitors each owner's portfolio health and classifies healthy / watch / at-risk
• Compares revenue, occupancy, reviews, expenses, and statement hygiene against prior periods
• Escalates at-risk owners with the specific numbers behind the classification

• Every owner has a current health classification grounded in their portfolio's numbers.
• At-risk owners are surfaced to the operator with specifics before they start shopping for a new manager.
• Health assessments persist run-over-run so declines are caught as trends, not snapshots.

• Reviews

• OwenOwners receive accurate, timely monthly statements with no surprises.
• SallyThe host adopts the features that materially improve their operation — one well-chosen nudge at a time.
• SusanEvery active customer account has a known health read — no relationship goes quiet unnoticed.
• NiaEvery new inquiry gets a warm, clear reply quickly — the firm wins the engagement on responsiveness.
• PriyaEvery active client hears from the firm on a sensible cadence — no one is left wondering about their matter.
• MarcusEvery outstanding invoice is tracked by amount, age, and last contact — nothing slips silently overdue.