Ines

Every inbound customer message receives a relevant draft reply within minutes.

• Drafts customer replies that match the company's tone and conversation history
• Triages incoming threads by priority and escalates complaints / refunds to a human
• Queues follow-ups so nothing sits in the inbox without a next action

• Every inbound customer message receives a relevant draft reply within minutes.
• Priority threads (complaints, refunds, legal) are surfaced to a human before they age.
• Follow-ups are queued so nothing sits in the inbox without a next action.

• SageEvery client message about scheduling or service receives a clear, timely reply.
• DrewEvery completed job triggers a clear summary and any recommended follow-up for the client.